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Case studyCareFlorence · residential aged careIn design

Fall Sense

The Fall Sense unit seen from below: a warm white ceramic bezel flush with the ceiling, an oat mesh face, an amber ring of light at the rim and a single pinhole at the centre
The unit. Recessed, mesh faced, one pinhole, one ring of amberConcept visualisation
[ The job ]

A disc in a care home ceiling that knows what happened below it, without ever making a picture.

Florence is its own company. Fall Sense is the first thing it sells.

[ At a glance ]
  1. Florence, a separate company. Fall Sense is its first device

    Brand

  2. Ceiling-mounted edge AI unit for residential aged care

    Type

  3. Inside the building, one per room, above the bed and the bathroom door

    Where

  4. Falls, time out of bed, time in the bathroom, nobody in for hours

    Sees

  5. Enclosure, electronics, firmware, models, the app behind it

    We do

  6. Planning, design, fabrication, implementation, maintenance

    Scope

  7. In design

    Status

The brief

A resident goes down at 2 am. The call button is on the wall. Nobody finds out until the round.

The brief: know the minute it happened, without a camera.

Planning

A camera in a bedroom is something families are right to refuse.

So the unit reports the event, never a picture. Nothing to leak, nothing to watch, nothing to object to on a tour. And its own name: Florence.

Design

It started as a speaker. A dozen sketches, ten crossed out. A bezel no prouder than a downlight, a domed face, the thinnest ring of light.

A sketchbook spread of thumbnail studies for the unit: a dozen round recessed forms from below and in section, most crossed out, the light ring tried at different widths, a marker rendering of the glow
The first page. Ten out of twelve crossed outConcept sketches
Exploded isometric drawing of the unit: bezel, mesh face, light ring diffuser, circuit board with sensor module, spreader plate, can and two spring clips separated along a centre axis
Exploded, seven partsDesign drawing
Section and plan of a bedroom showing the unit's field of view: a cone from the ceiling to the floor in section, a shaded circle over the bed, bedside, chair and bathroom door in plan
Coverage. Bed, floor beside it, bathroom doorDesign drawing
General arrangement drawing of the recessed unit: plan from below with the mesh face, side elevation, and a section through the plasterboard showing the can and the spring clips
General arrangement, recessedDesign drawing

The brand pass. Florence: geometric like Apple and Lautner, warm like Humane and Daylight. The mark is the unit from below, one ring, one opening, where the light is.

The Florence mark, a ring with one amber opening, beside the wordmark in lowercase
Florence, the brand the device is sold underInk, paper, stone, amber
The unit in its box: unbleached card, a pulp tray, an amber lined lid, the ring mark debossed on the lid
The box. Card, pulp, amber, the mark debossedConcept visualisation
A care home bedroom in the manner of Frank Lloyd Wright: timber batten ceiling, stone wall, glass to the bush, the Fall Sense unit recessed small in the ceiling
In the room. It has to earn its place in a ceiling like thisConcept visualisation

Supply

Seven parts. Bezel, mesh, diffuser ring, board, spreader, can, two clips. The model runs on the board. Python and Postgres behind it.

Implementation

A 90 mm cutout and two clips. The same install as a downlight. Then the only thing that crosses the ceiling is a sentence.

IN THE ROOM The unit, one per room Sees the bed, the floor, the bathroom door ON THE BOARD Sensing no image is formed The model runs here, on the unit Nothing stored. Nothing to leak. ONE LINE OUT WHAT LEAVES Somebody is on the floor Forty minutes in the bathroom Not out of bed this morning Unit 14 has stopped reporting Never a picture. Never a recording. WHO SEES IT Nurse station and the phone Every event logged, with the time.
The one rule. Events cross the ceiling, pictures do notSystem diagram

Maintenance

Firmware over the air. Every event logged. When a unit stops reporting, it tells us first.

The outcome

In design. The first install goes here.

[ Design, build and fit out yours ]

Tell us what you want built. We come back with a plan and a price.

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